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"Tone and manner of staff member"

About: Larne Family Practice

(as the patient),

I have attended this practice for over 13 years and never had an experience like it.

I appreciate the staff are extremely busy, but what happened to speaking to people with a bit or respect?

After dealing with a member of staff, I was made to feel like a complete idiot, the tone and manner was most unprofessional.

I also work in the health service and know how busy things can be, but never once would I be rude to a patient.

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