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"I can't fault any of them"

About: Altnagelvin Area Hospital / Pain Management Altnagelvin Area Hospital / Trauma & Orthopaedics Outpatients Department / Clinic 6 - Ophthalmology Outpatients Department / Fracture Clinic

(as a service user),

I had a cataract removed last year, and after having waited 5 years I went privately to have it done. The removal went well with no problems. However, I had to go back to have laser surgery at Altnagelvin with the eye consultant, Dr. Cartmill, as the private clinic that removed the cataract originally didn't do laser surgery.

Dr. Cartmill was excellent, he asked me if I had questions as I didn't realise that you could have laser surgery after having a cataract removed; I wasn't told this before. He explained everything and reassured me. 

In 2017 I had a total knee replacement done privately on the right knee. 2 years later, I experienced swelling, but the private consultant didn't want to know because the surgery went perfectly. 

So, I went to see the Orthopaedic consultant  Mr. McCormick at Altnagelvin and he was excellent. He then retired so I saw Mr. Acton and he was very, very good. He then referred me to the consultant anaesthetist in pain management, Mr. Symington, who was excellent.

I am still attending appointments with them, and Mr. Symington has 2 nurses who call me to check how I am doing. I can't fault any of them, they were brilliant, very very good. 

My only issue is with the waiting times at Altnagelvin which is why I had to go privately. 

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Responses

Response from Sandra Barr, Ward Manager Fracture Clinic Outpatients Department Altnagelvin Hospital, Acute, WHSCT 6 days ago
Sandra Barr
Ward Manager Fracture Clinic Outpatients Department Altnagelvin Hospital, Acute,
WHSCT
Submitted on 29/04/2024 at 14:52
Published on Care Opinion at 14:52


Dear mathj43,

My name is Sandra and I am one of the sisters in the Orthopaedic Unit.Thank you for taking the time to post regarding your visits to Clinic.We are delighted that you found excellent service.Best wishes in your full recovery.I will share your post with the team.

Regards

Sr Sandra Barr

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