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Care Opinion

Great service

Story from nhs.uk

"Great service"

About: Yorkshire Ambulance Service NHS Trust

I was ill and lying on the floor, unable to move. My husband called the ambulance service. Within 1 hour an ambulance arrived. The crew were so very kind, compassionate and professional. Their empathy with us was amazing. We cannot thank them enough for their help to us that morning.

They took me to Calderdale Royal Hospital where I received the treatment I needed.

Thank you for your great service. Thank you for your great staff and the help we received from them.

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Responses

Response from Lesley Butterworth, Head of Nursing and Patient Experience, Yorkshire Ambulance Service NHS Trust last week
Lesley Butterworth
Head of Nursing and Patient Experience,
Yorkshire Ambulance Service NHS Trust

Submitted on 18/04/2024 at 12:10
Published on Care Opinion at 13:13

Thank you for posting your thanks on the Care Opinion website. We do hope your health improves quickly following what must have been quite a scare.

It is always a pleasure to receive comments of appreciation for our staff and we would like to ensure they receive this feedback personally. If you have not already done so, we would be grateful if you could contact our Patient Relations team on the details below to enable us to trace your call and identify the staff involved so we may pass on your compliment to them.

Patient Relations
Yorkshire Ambulance Service
Springhill
Brindley Way
Wakefield 41 Business Park
Wakefield
WF2 0XQ

Tel: 0333 130 0549

Email: yas.patientrelations@nhs.net

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