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Care Opinion

Not only professional but exceedingly friendly

Posted By marchmq84

"Not only professional but exceedingly friendly"

About: North Devon District Hospital / Outpatients

(as a service user),

I arrived early for my appointment and was greeted by a friendly receptionist who logged me in and advised me where to sit.  Time passed quickly in the welcoming atmosphere and I was called into my appointment. The person I saw made me feel at ease and the examination was carried out sympathetically. The follow up action was handled within an hour.

Everyone I had contact with today were not only professional but exceedingly friendly.

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Responses

Response from Joshua Pring-Ellis, Outpatient Reception Team Leader (Northern Services), Outpatient Reception (Northern Services), Royal Devon University Healthcare NHS Foundation Trust last week
Joshua Pring-Ellis
Outpatient Reception Team Leader (Northern Services), Outpatient Reception (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 10/05/2024 at 12:41
Published on Care Opinion at 12:46

Hello marchmq84

Thank you very much for your kind feedback. We are pleased to hear that you are happy with the care you received on the day and that you did not have long to wait.

Your positive comments regarding our team members is also wonderful to hear.

I will make sure your feedback is shared with the various Outpatient teams within the Trust.

Thank you again for taking the time to share your thoughts.

Best Wishes

Josh Pring-Ellis

Outpatient Reception Team Leader

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