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Excellent Service

Story from nhs.uk

"Excellent Service "

About: Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus

Well I was admitted via the emergency walk in centre. For vaginal bleeding . I cannot express how wonderful and caring all the staff were. To say the hospital was very busy the care and attention I got was faultless. Even if I’d of paid private I don’t think I would have got better care. They were so through with me . I know there’s a lot of folk moaning about our NHS at the moment , but I must have to say I’m truly happy and satisfied with all the care and service I received today. Thank you to all the lovely staff for your help today, wish I had all your names to mention as I most certainly would. X

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Responses

Response from Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus 2 weeks ago
Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus

Submitted on 15/04/2024 at 11:52
Published on nhs.uk at 11:52

Dear Michelle

Thank you so much for this heartfelt review, we hope that you are feeling much better now and are pleased to hear that you found our services to be so good.

The staff in our A&E department work tirelessly to try and always provide the best care that they can when you need it and it sounds like that’s exactly what you have experienced.

I will ensure that this review is sent to the matron of A&E and shared with the team who looked after you

Kind regards

Kelly – patient experience officer

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