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"I was so nervous"

About: Perth Royal Infirmary / Pre-Assessment Clinic

(as the patient),

I was so nervous about going to hospital but the minute I went into clinic I was made so welcome. When it came to the appointment my hands were sweating I was shaking, but the minute I went into the room Sheena and Becky were so warm and friendly which settled me and they gave me real good information about my procedure which made me settle. It was so good, if I had to go for another appointment, I wouldn't be so nervous going to PRI again.

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Responses

Response from Louise Andrew, NHS Tayside 2 weeks ago
Louise Andrew
NHS Tayside
Submitted on 23/04/2024 at 11:01
Published on Care Opinion at 11:01


Thank you very much for taking the time to leave feedback on your recent visit to PRI Pre Assessment clinic.

I am delighted you had such a positive experience in our clinic. Understandably any appointment can make you feel anxious and nervous. Our team are very experienced, knowledgeable and friendly which often helps our patients feel relaxed.

I will share your feedback with the whole team. This will continue to shape the future of our clinic.

We wish you well with your upcoming procedure

Louise

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