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"Supportive , helpful and caring "

About: Priory Medical Centre

My experience of this surgery has been excellent I write this in relation to the standard of care that my adult daughter has received in the last 7 years but in particular the last 3 years

After a long battle to get the correct diagnoses and plan in place we are now into a second month of the plan and it is starting to work

There are two Drs in particular that have been instrumental in delivering her the best care package possible and have kept in regular touch

The Drs have been a life line for her and for me through very difficult times. This week the Dr has once again been brilliant in helping my daughter with her care

Nothing is ever any trouble for them they have gone above and beyond in their expertise as GPs

These last months the Dr has been able to deliver quality care and supervision that has helped my daughter on her medical process

The Communication via me , between my daughter and the Dr is excellent and I cannot express my gratitude enough

The reception staff are also very good in delivering messages to enable smooth communication between me and my daughter to the correct Dr and service required

Thank you so much for helping my daughter in the way you have and being respectful to carers

Much appreciated

Mrs J Y

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Responses

Response from Priory Medical Centre last week
Priory Medical Centre
Submitted on 17/04/2024 at 15:07
Published on nhs.uk at 15:07


Dear Mrs Yates,

Many thanks for taking the time to review your experience of Priory Medical Centre, particularly relating to the care that your daughter has received, it is greatly appreciated and I thank you for taking the time to complete this. I will be sure to pass this onto our staff so they can hear the positive feedback also.

Many thanks again for providing the feedback, please do let me know on managers.priorymed@nhs.net should you have any further comments.

Regards,

Robert Massey-Ellis

Executive Director

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