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Unable to even get an appointment

Story from nhs.uk

"Unable to even get an appointment"

About: Healthshare Ltd

Rang service, which not familiar with and offered only one set date to have an appointment. Unsuitable but offered no other date? Then discharged from service as they said I uncontactable & ignored (fictitious) phone calls & letters! Useless!

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Responses

Response from Healthshare Ltd 2 weeks ago
Healthshare Ltd

Submitted on 15/04/2024 at 07:09
Published on nhs.uk at 07:09

Dear patient, many thanks for sharing your comments with us. We have recruited and continue to recruit clinical staff to enable us to offer more appointments to our patients. We are sorry that you were not able to book a suitable date and were then discharged. We would like to use your feedback to improve, and we thank you for sending feedback. To assist us with making improvements please email pals@healthshare.org.uk with comment reference number: 1794870 and the area that you live in to help us identify the service. Best regards Healthshare Group

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