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Empathetic, understanding and friendly

Posted By Teatowel

"Empathetic, understanding and friendly"

About: Royal Devon & Exeter Hospital (Wonford) / Respiratory medicine

(as a service user),

I was diagnosed with Lung Cancer in 2021 at the RDE Exeter and had an operation in Derriford shortly after to remove a lobe. 

Later that year i started on a targeted gene therapy tablet. This has a few side effects. I have regular scans, blood tests and support from the Lung Specialist nurses at the RDE. They have been 5 star in their care of me. They respond quickly to enquiries, sorting out solutions (eg when I had Covid ) They are always empathetic, understanding and friendly. I can't rate them highly enough. 100% star standard of care.

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Responses

Response from Sophie Toghill, Senior SACT Nurse (Eastern Services), Yeo Ward (Eastern Services), Royal Devon University Healthcare NHS Foundation Trust 2 weeks ago
Sophie Toghill
Senior SACT Nurse (Eastern Services), Yeo Ward (Eastern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 17/04/2024 at 10:50
Published on Care Opinion at 11:33

Hi Teatowel,

My name is Sophie, I work on the inpatient oncology ward at the RDE.

Thank you so much for your lovely feedback, I am glad to hear that your experience has been so positive. I will make sure to pass on your kind words to the Lung Specialist nurses - they really are a great team!

Thanks again for taking the time to provide us with feedback, I wish you all the best in your ongoing treatment.

Sophie

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