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"The nurses were really helpful and nice"

About: Mid-Ulster Hospital / Endoscopy Suite

(as the patient),

I went in for a gastroscopy and I've had a colonoscopy a week later. The first procedure was the gastroscopy and everything went really well. I just had gas and air and the nurses were really helpful and nice, I couldn't say one thing that was that could have been better.

Then I had the colonoscopy. Unfortunately it wasn't successful as they couldn't get all the way up the large bowel. It was more painful than I had expected, I would have thought the sedation would have made me feel less pain. But apart from that, all the staff was so friendly and so nice and it was a shame they couldn't finish the procedure but this was for safety reasons not the staff's fault at all.

The reason they stopped the procedure was they were worried if they continued there maybe a perforation of the bowel. I just wanted to say thank you. I'll be going back in to have a scan with the dye to carry on the investigations.

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Responses

Response from Jacqueline Erskine, Endoscopy Ward Manager, Endoscopy Unit, Antrim and Mid Ulster Hospital, NHSCT yesterday
Jacqueline Erskine
Endoscopy Ward Manager, Endoscopy Unit, Antrim and Mid Ulster Hospital,
NHSCT

Endoscopy Ward Manager

Submitted on 29/04/2024 at 12:43
Published on Care Opinion at 12:43


HI

Thankyou for taking the time to leave us your feedback on Care Opinion.

I was please to hear the care and treatment you received from the staff while attending your Endoscopy appointment was to a high standard and your felt well cared for.

Unfortunately, there are occasion's a procedure may be stopped due to patient's safety.

As you are aware you will have further investigations to complete the overall bowel investigation. I hope you have recovered after your endoscopy experience.

I will pass onto the staff in the unit your thanks, who I'm sure will be touched to hear about your experience while under their care.

Many Thanks

Jacqui Erskine

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