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"I visited the clinic after having symptoms for several months"

About: Sexual Health Services - South Staffordshire (Open Clinic)

(as the patient),

I arrived at the clinic to a warm and friendly reception that put my anxiety to resist almost immediately.

As a walk in I waited less than 15/20 mins and when I was seen, I couldn’t have been made to feel more comfortable.

I was treated immediately and left with a very satisfied feeling.

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Responses

Response from Andrew Garratt, Senior Administrator, South Staffordshire SHS & HIV Services, Inclusion last week
Andrew Garratt
Senior Administrator, South Staffordshire SHS & HIV Services,
Inclusion
Submitted on 17/04/2024 at 13:54
Published on Care Opinion at 13:54


picture of Andrew Garratt

Hi Antliaem65,

My name is Andrew and I am a Senior Administrator for the Open Clinic and part of my role is to respond to Care Opinion feedback. I would firstly like to thank you for taking the time to submit your feedback which does mean a lot to our team and is an important contribution to learning and service improvement.

I am pleased that you found the reception warm and friendly when you entered the clinic and you were seen quickly and treated on the day. 😊

Kind regards,

Andrew Garratt, Senior Administrator

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