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"Astounding experience"

About: University Hospital Of North Durham

Following an appointment at GP I had to attend SDEC for a possible scan.From the minute I arrived we were so impressed and my sister who worked with premature babies until retirement from Exeter was blown away by the services provided here in Durham.I was fortunate to be assessed quickly by a lovely nurse who wanted to give me an MOT.Forgive me if I am unsure of exact job titles but she will know who she is!Bloods sent away and while we waited I was astounded to be offered tea and biscuits.Then an X ray completed quickly and friendly radiographer.Back to waiting room to find my sister had been given a bag containing my lunch!We were speechless.Bloods processed quickly in haemotology who had alerted my GP the previous evening.We forget all the staff working behind the scenes who do such a fantastic job too.Finally visit from doctor and thankfully good news for me but had it not been I know I was in a fabulous hospital.We left yesterday just blown away by the whole experience.Thank you NHS but particular shout out to this amazing hospital and staff.Keep up the good work and keep being you!Karen

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