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"So very busy but still so cheerful ."

About: Pilgrim Hospital / Acute Medical Unit Pilgrim Hospital / General medicine

(as a service user),

When l went into A&E l felt really ill ,  l had been sick 🤢 for over 48 hours. 

I was taken into A&E with no waiting time and given anti sickness plus a drip. I spent the night on A&E where the staff were fabulous. 

In early hours l was moved onto ward One where l spent the next week. All l can say how caring the staff where they were marvellous. 

The tea ladies were so kind and couldn’t do enough for you . 

The staff were on the go from the minute they started till they went home 🏡. So very busy but still so cheerful . 

Big thank you for all your care Ward One 

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Responses

Response from Vikki Hoadley, Sister, Emergency Department, ULHT 2 weeks ago
Vikki Hoadley
Sister, Emergency Department,
ULHT
Submitted on 16/04/2024 at 09:29
Published on Care Opinion at 09:29


Dear Mason1860

Thank you so much for your very valued feedback on your recent experience in our department. We will pass this onto the team.

Regards

Vikki

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