"No chance to get appointment to see doctor "

Patient here for over ten years. The service has deteriorated significantly. Doctors are great, but you can never get to them! Reception staff are rude and unhelpful, and triage process is like wading through treacle. I spend 30-45 minutes on the phone just to get to reception, only to be told no doctor is available and go to walking center I told to her I can’t going to walking center because I have a panic attack problem to going busy area they told to try again tomorrow I try tomorrow again same answering when I complain she said if you not happy you can register to another Gp , old staff was helpful but new staff needed to trainings .Absolutely pointless.