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Impressed by the care and positivity shown by all the staff.

Posted By Carer45

"Impressed by the care and positivity shown by all the staff."

About: Chesterfield Royal Hospital / Accident and emergency Chesterfield Royal Hospital / Cardiology

(as the patient),

In 2020, as we were going into Covid, my husband was taken into Chesterfield with a mitral valve prolapse, and received excellent care on Manvers ward from all the staff, before he was transferred to Northern General for valve replacement. All this at a time of immense stress nationally.

In 2023 , I had AV block and sinus node disease, was seen immediately in A&E, and was in the same ward for 6 days before having a pacemaker fitted.

Again was impressed by the care and positivity shown by all the staff.

The follow-up appointments at the pacemaker unit have been reassuring and friendly .

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Responses

Response from Stacie Russon, Surgical Division, Chesterfield Royal Hospital NHS Foundation Trust 2 weeks ago
Stacie Russon
Surgical Division,
Chesterfield Royal Hospital NHS Foundation Trust

Submitted on 12/04/2024 at 14:06
Published on Care Opinion at 14:06

Hi Carer45,

Thank you for you positive feedback, it is so nice to be able to feed this back to the staff.

I hope both you and your husband are better now

Many thanks

Stacie Russon

Senior Matron

Emergency Department

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Response from Rachel Walker, Patient Experience Advisor, Chesterfield Royal Hospital NHS Foundation Trust 2 weeks ago
Rachel Walker
Patient Experience Advisor,
Chesterfield Royal Hospital NHS Foundation Trust

Submitted on 12/04/2024 at 14:06
Published on Care Opinion at 14:06

picture of Rachel Walker

Dear Carer 45,

I am so pleased to read that both yourself and your husband's experiences whilst a patient with us was good.

Thank you for leaving such lovely feedback, I will ensure that the teams who looked after you are made aware of our kind comments.

With kind regards

Rachel Walker - Patient Experience Advisor

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