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"Full of praise for the service and attention"

About: Southend Hospital

My mother was 5 days in Hockley Ward, after 1 day in AMU ward, and, yes, a 12 hour wait in A&E, but we were delighted with the care and attention given in all 3 sections of the hospital. I know many people have bad experiences with the NHS, but in our case, the staff were very friendly and attentive, caring, scrupulous regarding possibility of infection, helpful and patient, even with long shifts. Even the food was good! A bit bland maybe, but she could season to her taste. In all, she, my father and I cannot fault how she was treated during her time in the hospital. I hope this review reaches the staff concerned, so they can see their work is much appreciated. Thank you for everything.

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Responses

Response from Mid and South Essex NHS Foundation Trust 4 weeks ago
Submitted on 11/04/2024 at 14:52
Published on Care Opinion at 14:52


Good afternoon,

Thank you for taking the time to post your feedback, we will pass this onto the team.

Kind regards,

Patient experience team

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