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"The simple gestures make the world of difference"

About: Southampton General Hospital / Cardiac surgery

(as a service user),

Fairly recently stayed on Ward E2 following a heart surgery complication. I had been moved from another ward. The team were amazing. They were helpful, kind and understanding of how I was feeling.

Whilst sometimes nurses and doctors are unable to give answers , it is so important to have someone sit with you and to feel heard and be empathic.

I was welcomed onto the ward and offered tea, biscuits or/and cake. Whilst a simple gesture, it made the world of difference to me and i immediately felt cared for. I felt in that moment i could breathe again.

This was my experience throughout my stay on E2.

Thank you so much for making a difficult experience more bearable. Whilst making sure your patients are cleaned and have medication on time, the simple gestures make the world of difference.

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