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Care Opinion

Enabled to make an informed decision

Posted By SaveOurNHSScotland

"Enabled to make an informed decision"

About: Royal Infirmary of Edinburgh at Little France / Endoscopy

(as the patient),

Nurses explanation of procedure was excellent. They ensured I was provided with information to enable to make an informed decision that work for my own particular situation and preferences.   

Someone was there at every part of the process to ensure I knew what was happening and what would happen next. 

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Responses

Response from Michelle Jack, Associate Nurse Director, Royal Infirmary of Edinburgh, NHS Lothian 3 weeks ago
Michelle Jack
Associate Nurse Director, Royal Infirmary of Edinburgh,
NHS Lothian

Submitted on 15/04/2024 at 09:59
Published on Care Opinion at 09:59

picture of Michelle Jack

Thank you so much for this feedback I am pleased we were able to make your visit as easy as it could be and I hope you are doing well.

Thanks again.

Michelle

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Response from Anita Talbot, Senior Charge Nurse, Endoscopy, Royal Infirmary of Edinburgh, NHS Lothian 3 weeks ago
Anita Talbot
Senior Charge Nurse, Endoscopy, Royal Infirmary of Edinburgh,
NHS Lothian

Submitted on 15/04/2024 at 11:01
Published on Care Opinion at 11:01

Hi

Many thanks for providing such positive comments, I will pass this on to the team who very much appreciate any feedback. We aim to make your experience in the department as individual as possible.

Best wishes

Anita

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