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"The care and attention I received was outstanding"

About: Maternity care (wards 68, 72 &73) / Maternity Assessment/Triage

(as a service user),

I contacted maternity triage service at The Princess Royal Maternity Hospital after experiencing terrible nausea and vomiting. I was advised to attend straight away.

Midwives and Doctors in maternity triage were amazing, although myself and my partner were very worried they helped to reassure us. The care and attention I received was outstanding.

I was then transferred to ward 72 where this great level of patient-centred care was continued. I am really thankful to the staff that took their time to explain everything and gave me opportunities to ask questions during a really challenging time.

A huge thank you to the HCSW, Doctors, midwifes and domestic staff within maternity triage and ward 72. You should be extremely proud of the work you do. Thank you! 

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Responses

Response from Carol Fergusson, Senior Charge Midwife, Princess Royal Maternity, NHSGGC 3 weeks ago
Carol Fergusson
Senior Charge Midwife, Princess Royal Maternity,
NHSGGC
Submitted on 12/04/2024 at 15:37
Published on Care Opinion at 15:40


Dear AnnD89

Thank you for sharing your feedback, We truly value your feedback.

I will pass on your praise to all the staff in maternity triage and Ward 72 and pleased to hear that they reassured you and your partner.

I hope you are now feeling much better.

Thank you

Carol Fergusson

Senior Charge Midwife

Princess Royal Maternity

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