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Tonsillectomy experience

Posted By Eviebor

"Tonsillectomy experience"

About: Lagan Valley Hospital / Regional Day Procedure Unit

(as the patient),

I was initially nervous about the surgery, but I was taken very good care of by all the doctors and nurses, and was frequently monitored, listened to, and everybody was very thorough in their care. The anaesthesiologist and surgeon were also very friendly, walked me through the procedure, and reassured me.

All in all, I was taken great care of, and I am very thankful to all the staff here at Lagan Valley Hospital. I would definitely recommend it here!

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Responses

Response from Conor Campbell, Senior Manager, Assurance and Improvement, South Eastern Health & Social Care Trust 2 weeks ago
Conor Campbell
Senior Manager, Assurance and Improvement,
South Eastern Health & Social Care Trust

Assurance and improvement

Submitted on 16/04/2024 at 11:12
Published on Care Opinion at 11:12

picture of Conor Campbell

Dear Eviebor

My name is Conor Campbell. My position is Senior Manager, Assurance and Improvement with a leading role in improving the service user experience - which includes responding to any person who tells their story through Care Opinion in order to help the organisation learn and improve.

Thank you for sharing the story of your experience in the care of the Regional Day Procedure Unit at Lagan Valley Hospital.

It is great to learn that your quality of care and experience has been of the standard that we aspire to

I have shared your positive feedback to the team who greatly appreciate your kind words and are glad to know that their contribution has been so meaningful to you.

Your anonymised feedback will now be shared on the team noticeboard to motivate colleagues to maintain these standards.

I hope that you keep well going forward.

Best wishes

Conor

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