"Cardiology outpatient great experience"

After open heart surgery at another hospital I was discharged and told that yearly checks would now be done at another hospital within the trust.....so I expected to wait a good few months before receiving any notification of an appointment. Within week's of being discharged I was given an appointment that was initially cancelled but another appointment was scheduled very quickly, which I was really impressed with considering delays that have been occurring within the system. I thought I was just going for the usual chat and check up with a consultant so was really surprised when he did an ultra sound scan there and then...no appointment at radiology as is what I have been used to. The consultant was so thorough...had a fantastic manner and was very patient friendly and informative. My partner who was with me was equally as impressed as I was. The staff in the unit were extremely helpful and informative and the whole visit was a very pleasant experience. It was a great example of giving patients a comfortable and reassuring experience and from my point of view it's good to give people a pat on the back and to say well done and thank you.