After admission to the A&E depart, my daughter was in a lot of pain at the time and extremely distressed. She was quickly assessed in triage and called into cubicles where she was allowed to remain in a quiet, safe environment. This was very important to us as my daughter is only 16 and still very vulnerable.
On admission to the ward we were delighted to be put in a private side room and able to remain with my daughter at all times. We were acknowledged by the staff and kept fed and watered throughout.
The degree of care and compassion extended to my daughter and my family by both the nursing and auxiliary staff was second to none.
My daughter was treated with exceptional care and consideration by all members of staff from receptionists, porters, to specialists we are very grateful.
"My daughters' treatment for glandular fever and tonsillitis"
About: North Down Community Services / GP Out of Hours North Down Community Services GP Out of Hours Lisburn BT28 3BP The Ulster Hospital / Craig Ward (Paediatrics) The Ulster Hospital Craig Ward (Paediatrics) Newtownards BT16 1RH The Ulster Hospital / Emergency Department The Ulster Hospital Emergency Department BT16 1RH
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