"Terrible Service "

My husband had symptoms of a water infection he did a water sample thinking they could test it as 2 minute procedure but was told we don't have the capacity to deal with that. Ended up at Pontefract then Wakefield out of hours! All they needed to do was put the testing stick in the sample and issue antibiotics. You can't see a doctor at the surgery anymore so it isn't fit for purpose. My 11 year old keeps getting tonsillitis so we have been told to book a routine appointment,but hardly any available and ones they have are in Castleford and other locations, we are registered at Ferrybridge so expect to be able to see a doctor at Ferrybridge or whats the point! Either they don't actually have any doctors working here or something is seriously wrong with the appointment system.waste of time telling people to make an appointment then you can't get one. Everyone seems to end up at the out of hours department's at local hospitals where there are massive queues. Surely local doctors should be seeing patients with water infections, eye infections etc not just telling them to go to hospitals it really is terrible.