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"We both came away feeling listened to, positive & supported."

About: Children & younger people's services / Continence Team (CYP)

(as a parent/guardian),

We met Tina today and she took a full history of my son’s issues and engaged with him directly which made him feel part of the discussion.

Generally he feels like he’s present and talked about when meeting health care professionals so I thought Tina’s approach was excellent.

I felt Tina really listened and took on board my concerns, especially about how his issue has affected his mental health, which no one else has ever bothered to consider.

We were provided with a contact number to seek advice for his mental wellbeing as well as guidance on moving forward with bladder retraining. We both came away feeling listened to, positive and supported.

Tina was thorough and knowledgeable and the session was immensely useful. Thank you so much Tina.

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Responses

Response from Tina Durrani, Professional Service Lead, Newark and Sherwood Healthy Family Team, Children and Young People Services, Community Health 2 weeks ago
Tina Durrani
Professional Service Lead, Newark and Sherwood Healthy Family Team, Children and Young People Services,
Community Health
Submitted on 11/04/2024 at 09:47
Published on Care Opinion at 09:47


Dear Chinchichip,

Thank you for your feedback, I am pleased Tina was able to help, we very much appreciate feedback as this help us to keep improving our service.

many thanks again

Tina Durrani - Manager

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