This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Expertise & Excellent Caring"

About: Royal United Hospital

As a large family visiting our very poorly Mum in the acute stroke ward, we experienced extraordinary kindness from all the staff towards her. During an infection she was looked after with respect and dignity and we are all eternally grateful to all the staff on duty in the ward. The end of life palliative care ensured she was comfortable. The visiting flexibility the family were given enabled at least one of us to be with her at all times until the end.

Thank you so much to all the brilliant, kind, caring staff, including the compassion of the admin team and discharge sister in acute stroke ward. Thank you

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Royal United Hospital last month
Royal United Hospital
Submitted on 09/04/2024 at 08:53
Published on nhs.uk at 08:53


Dear Christine

Thank you for taking the time to contact us during such a sad period for you and your family. All of us here at the RUH send you our thoughts and condolences. We thank you for your comments about your Mum's recent care at the RUH and will forward these on to the Acute Stroke team team who, we are sure, will be very grateful for your kind words.

With best wishes

The Patient Experience Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k