I had mixed care in ward 2a.
The person who I assume is a consultant came to discharge me wearing gym gear. I felt they were rude and disparaging. Despite needing a care package and after an assessment the day before being told I needed use a zimmer with supervision, I was told very abruptly I would be leaving. I understood perfectly that there was nothing that could be done in hospital for me after being in for 2 days, but my care package was not ready as i'd been given 30 minutes notice of discharge.
Being urinary incontinent and living at home alone, I asked who would help me clean and keep safe. They said I should look after myself, like any normal person. I thought I'd misheard so I repeated "Any normal person?". Yes, they tutted.
I asked why overnight I'd gone from during an official Physiotherapy assessment, needing 2 nurses and a zimmer to walk, never mind wash, to being able to go home. Their answer was that Physiotherapy had witnessed me changing my bed. I showed them the urine covered sheets on my bed. It is insanity to assume that on a ward that was constantly staffed and supervised:
1. I'd been allowed to freely leave the ward
2. I'd known where any supplies were kept, as if I'd simply guessed where the sheets were and helped myself, bearing in mind these wards and corridors are very busy so someone would have questioned me.
3. Again, on a supervised ward, no nurse had seen me changing my sheet and questioned or stop me
4. I'd known where the dirty bedding went afterwards or what the system was for dirty sheets, and again noone had questioned me
5. All of this with 2 badly slipped discs visible on an MRI done the day before and with very minimal movement and in immense pain.
I also queried whether Physiotherapy worked on a Saturday and was told no, so I questioned how they'd seen me if they had not been at work?
At this point I requested to record the conversation given the false and imaginary content. They refused and at that point left. Given that I had an injury that could certainly have caused me to be paralysed and I already had a black eye and a split head from falling in the ward, the staff should have stopped me even if the story had been true.
When I was sent home, I was sent home with someone else's' medication. This is beyond dangerous, life threatening perhaps.
Treatment
"Rude and disparaging"
About: Crosshouse Hospital / Physiotherapy Crosshouse Hospital Physiotherapy KA2 0BE Crosshouse Hospital / Trauma & orthopaedics Crosshouse Hospital Trauma & orthopaedics KA2 0BE
Posted by disgusted345 (as ),
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Update posted by disgusted345 (a service user) last week