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"A very good nurse"

About: Dr Gray's Hospital / Out Patients Department

(as a service user),

I had to get a blood sample taken recently, which in the past has been somewhat painful, but thanks to the nurse, Marguerite, and her professional manner she made it seem very easy.

In the past I have had nurses and doctors take several goes to get blood from me which has at times been quite painful but not today, thanks to Marguerite.

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Responses

Response from Lesley Gow, Nurse Manager, Surgical Services, NHS Grampian 2 weeks ago
Lesley Gow
Nurse Manager, Surgical Services,
NHS Grampian
Submitted on 12/04/2024 at 17:45
Published on Care Opinion at 17:45


Dear skydc73

Thank you for taking the time to share your positive experience with us and I am delighted to hear that Marguerite was able to take your blood with such ease, making your experience with us much better. It's always nice to hear how well we are doing, as this will give the staff the encouragement to continue their great care.

I will share your lovely compliment with Marguerite and thank you again for sending a lovely compliment to us.

Lesley.

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