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"I really felt like my wishes were respected."

About: NHS Greater Glasgow & Clyde / Home Birth Team

(as a service user),

I was under the care of the Glasgow Home birth team and had a really positive experience. It made a really big difference to always see the same midwife (Caroline) for my antenatal appointments, and to build up a relationship with her.

I had some risk factors and she was great at discussing things with me in a non-coercive and person-centred manner where I really felt like my wishes were respected. This meant that I'd been able to build my trust with her.

When I went into labour things didn't progress as quickly as they should (and my waters had gone at the start). Because of the trust and good relationship, and Caroline's approach I felt good about taking her advice to transfer into the hospital. She made sure that it was my choice to do it and I didn't feel coerced into moving away from my first choice birth plan. 

When I got home after the birth it was a relief to see familiar faces again for my post natal care. It was a big difference compared to the hospital where I'd seen so many different people. I was able to have a chat with Caroline and ask all the questions I needed to feel confident looking after my baby.

When I started showing signs of infection the midwife arranged for me to be seen at hospital, and explained her concerns to me. I felt very well looked after and really appreciated how well they exemplified person centred care. I felt trusted to make decisions, and felt that my opinion was respected and felt treated like an adult all through the process. This made a big difference to how I felt when things started to move away from the original plan. 

If I have any future births I would definitely want to be with the home birth team again. 

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Responses

Response from Elaine Drennan, Lead Midwife, Community Midwifery and Home Birth Team, NHS Greater Glasgow and Clyde 2 weeks ago
Elaine Drennan
Lead Midwife, Community Midwifery and Home Birth Team,
NHS Greater Glasgow and Clyde
Submitted on 10/04/2024 at 11:32
Published on Care Opinion at 11:32


Dear Emitq77

May I take this opportunity to congratulate you on the birth of your baby. Thank you for taking the time to leave your feedback about your experience in pregnancy, labour and postnatal care especially as this will be an extremely busy time for you.

It was heart warming to hear that you felt empowered and listened to during your care with the homebirth team. It is important to us that women feel that their care is person centred and individualised.

I will pas on your kind comments to Caroline and the team who will be pleased to hear the impact they had on your experience.

May I take this opportunity to wish you and your family well for the future

Kind regards

Elaine Drennan

Lead Midwife

Community & OPD

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