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Care Opinion

Exceptional care and support

Posted By ThankfulMama

"Exceptional care and support"

About: Cumbernauld Community Maternity Forth Valley Royal Hospital / Maternity unit

(as a service user),

The team of midwives at Forth Valley are absolutely outstanding! From the beginning of my pregnancy to the end I received exceptional care and support. I felt so safe even though I was I high risk pregnancy at the beginning, the staff made me feel reassured and they made me feel like there was nothing they wouldn't do for me and my baby. This is the only hospital I would go to for having a baby and I hope the staff know how highly appreciated and respected they are! 

The care I also received from my community midwife was equally as exceptional! She was so kind and friendly. Nothing was too much to ask, I couldn't have asked for better care during my pregnancy and after! 

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Responses

Response from Alison McBride, Department Manager/Senior Midwife, Women & Children, NHS Forth Valley last month
Alison McBride
Department Manager/Senior Midwife, Women & Children,
NHS Forth Valley

Submitted on 09/04/2024 at 16:16
Published on Care Opinion at 16:16

picture of Alison McBride

Dear Thankful Mama

Congratulations on the birth of your baby and I hope you are settling into family life well.

It was lovely to read this feedback and thank you for taking the time to post this. We are incredibly proud of the care that is provided at Forth Valley Royal and it is great to hear that you felt so supported and safe.

I will share this feedback with staff and thank you again for your kind words.

Alison McBride

Head of Midwifery

Department Manager

alison.mcbride@nhs.scot

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Response from Heather Weir, Senior Midwife, Community & Outpatients, NHS Lanarkshire last month
Heather Weir
Senior Midwife, Community & Outpatients,
NHS Lanarkshire

Submitted on 09/04/2024 at 16:39
Published on Care Opinion at 16:39

Good Afternoon ThankfulMama,

Congratulations on the birth of your baby! Lovely to hear you had such a lovely experience.

I will pass on your comments to the community midwifery team, I am sure they will be delighted.

Best Wishes

Heather Weir

Senior Midwife

Community and Outpatients

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