"Reassuring, friendly, comforting and good service"

I was taken to hospital for an appendicitis. I was expedited straight to the surgical assessment unit (sau) by my local GP and was admitted. From the moment I arrived every single person was friendly, helpful and comforting. The consultant and registrar were again very reassuring and personal too. Despite a number of emergencies delaying my op, the registrar still managed to get me into theatre and everything went well. I cannot compliment the level of competence, attitude and kindness of all staff from the ward hosts, nurses, all the way up to the consultants and anaesthetists. It was my first operation and they made me feel safe and comfortable. Thank you to everyone there.