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Response time to help my sister in pain

Posted By corridorqs59

"Response time to help my sister in pain"

About: Integrated Community Services Service Delivery Unit / Countywide Evening and Night Community Nursing Service (ENCN)

(as a relative),

My sister was in extreme pain, I called the countywide evening and night community nursing service they responded to my call straight away and the nurse and healthcare assistant was great they were really professional and understanding. would like to say a huge thank you to Eve and Hollie. Regards 

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Responses

Response from Mary Haddon, Clinical Lead, Countywide Evening and Night Community Nursing Service (ENCN), Herefordshire and Worcestershire Health and Care NHS Trust 3 weeks ago
Mary Haddon
Clinical Lead, Countywide Evening and Night Community Nursing Service (ENCN),
Herefordshire and Worcestershire Health and Care NHS Trust

Submitted on 08/04/2024 at 18:31
Published on Care Opinion on 09/04/2024 at 08:18

Thank you very much for your positive feedback, I am pleased that you were happy with the responsive, professional care your sister received. Your kind words will be passed on to Eve and Hollie.

Kind regards

Mary Haddon

Clinical Lead/ countywide out of hours service.

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