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"All staff and facilities have been amazing so far"

About: Beatson West of Scotland Cancer Centre Queen Elizabeth University Hospital Glasgow / Audiology Queen Elizabeth University Hospital Glasgow / Ear, Nose & Throat (Ward 11b)

(as other),

My husband was diagnosed recently with nasopharyngeal cancer, a tumour between the back of his nose and the top of his throat. Within 5 and a half weeks he had had several scans and biopsies and began chemotherapy.  Because you can't operate on these tumours it requires radical Chemotherapy/Radiotherapy treatment. We honestly can't complain at the speed which everything has been dealt with since his diagnosis. 

He had been on the waiting list for audiology for over a year when it turned out that the deafness he was experiencing was a symptom of his tumour - but it is a rare tumour where the symptoms on their own don't really indicate anything serious going on so I don't necessarily think the waiting list delayed his treatment but we'll never know.  It was only when he had several more symptoms showing that alarm bells started ringing. The positive thing is that it is a cancer which has curative treatment, he's got a lot of tough months ahead of him but hopefully at the end of it he will be on the road to recovery.

We are both full of admiration for all the treatment so far at both the QEUH in Glasgow and The Beatson Oncology unit at Gartnavel General Hospital, also in Glasgow, all staff and facilities have been amazing so far.

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Responses

Response from Ruth McLaughlin, Lead Nurse, General Surgery /ENT/Urology (Queen Elizabeth University Hospital), NHS Greater Glasgow and Clyde 2 weeks ago
Ruth McLaughlin
Lead Nurse, General Surgery /ENT/Urology (Queen Elizabeth University Hospital),
NHS Greater Glasgow and Clyde
Submitted on 17/04/2024 at 08:16
Published on Care Opinion at 08:16


Hi Betty S, thank you so much for your kind words for both QEUH and Beatson staff who supported your husband ( and are continuing to do so) on his treatment journey. I hope he is well and making good progress. We endeavour to give the highest standard of care to our patients and it is heartening to hear that your husband had a good experience at a difficult time.

I will pass on your good wishes to the Beatson team

Ruth McLaughlin

Lead Nurse

ENT ( City Wide) Urology ( South) & Outpatients

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Response from Margaret Gray, Clinical Service Manager, Specialist Oncology Services (Beatson), NHS Greater Glasgow and Clyde 2 weeks ago
Margaret Gray
Clinical Service Manager, Specialist Oncology Services (Beatson),
NHS Greater Glasgow and Clyde
Submitted on 17/04/2024 at 14:07
Published on Care Opinion at 14:07


Dear Betty S, thank you so much for taking the time to feedback you and your husband's experience at the QEUH and the Beatson during such a difficult time for you both. All our staff work extremely hard and they are always so grateful for feedback. I hope you husband continues to do well on his treatment with support by all the staff.

Kindest regards

Margaret Gray

Clinical Service Manager

Specialist Oncology

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