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"Excellent experience "

About: Southend Hospital

My daughter was recently admitted with flare up of ulcerative colitis (2nd time) and had again excellent care and treatment. Nursing staff so kind and caring and understanding of her frustration about being in hospital as a young person who was due to go on holiday. Treatment plan fully explained from attending A and E and being admitted. Allowed volunteer with therapy dog for a visit to her room which really cheered her up. Both myself and my daughter have had a few admissions over the last few years and i cannot fault the hospital. They are efficient, patient focused, and there is such a sense of care and understanding for the individual which goes a long way to reassuring people at their most vulnerable. I work as a volunteer for the hospital myself and proud and privileged to be a part of it. My sincere thanks and respect for all of the doctors, nurses and other staff. Lucky to have such an excellent hospital on our doorstep.

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Responses

Response from Mid and South Essex NHS Foundation Trust last month
Submitted on 08/04/2024 at 08:43
Published on Care Opinion at 08:43


Good morning,

Thank you for taking the time to post your feedback, we will pass this onto the team.

Kind regards,

Patient experience team

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