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Care Opinion

One week wait

Posted By Amci59

"One week wait"

About: Community Treatment and Care (CTAC) / Community Treatment Rooms and Vaccinations

(as a service user),

I attended the GP, which required blood samples to be taken. I was informed that this would be a one week wait for a treatment room nurse to take bloods. I feel the system at this health centre is unnaceptable and could be potentially dangerous for the patient. 

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Responses

Response from Linda Peattie, Senior Nurse Manager, Community Nursing, Greenock Health and Care Centre, Inverclyde Health & Social Care Partnership 3 weeks ago
Linda Peattie
Senior Nurse Manager, Community Nursing, Greenock Health and Care Centre,
Inverclyde Health & Social Care Partnership

Submitted on 09/04/2024 at 15:29
Published on Care Opinion on 10/04/2024 at 17:13

picture of Linda Peattie

Dear Amci59,

Thank you for taking the time to leave us feedback on your experience. I am very sorry to hear that your experience was not what you would have expected.

I am keen to ensure you are able to access services as soon as possible and would also like to investigate your feedback further with the aim of service improvement. Could I therefore ask you to contact GHC main reception on 01475 724477, number 4 for general enquiries, leaving your name and a contact telephone number for my attention and I'll arrange a return call asap.

kindest regards

Linda Peattie

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