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"Exemplary Service "

About: Northern Care Alliance NHS Foundation Trust

As a retired pro musician of 38 years, my hearing had suffered and my GP agreed to refer me to Audiology. Just three weeks later I had a full and comprehensive Audiology examination, which revealed I had moderate to severe hearing loss. Two weeks later at a second consultation, I was fitted with a brand new pair of "Oticon" digital hearing aids. Not being able to hear, particularly dialogue, in social environments, :( dining out with friends etc ) was becoming increasingly frustrating and I found myself, increasingly "nodding" to dialogue that I had not actually heard or understood and I was fearful that this was the beginning of my retreat into a state of lonely isolation. The care and sensitive dedication that I received from the two Audiologists at Radcliffe Health Centre, was totally fantastic. They were both, hugely patient and knowledgeable. All was explained at a pace that I was comfortable with. These "Oticon" hearing aids have transformed my everyday life so much for me and after just 72 hours receiving them, I find myself impatient, first thing in the morning, to reach out for them. They are tiny, discreet, very comfortable and have not only amplified overall, but have boosted and returned those important, missing frequencies that now allow me to engage, socially, with so much more confidence. In addition, because of the significant increase in, "Signal To Noise Ratio," my Tinnitus has all but disappeared. This has been a euphoric experience and I do not believe if I had paid thousands for these aids and service, I could have received better care - thank you so much x

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