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All the staff were lovely

Posted By Lorongbuda.70

"All the staff were lovely"

About: North Devon District Hospital / Cancer Services

(as the patient),

A very friendly atmosphere, staff are very pleasant, friendly and caring.

The ward was not overcrowded nor were you distracted by other patients. Nothing could have improved the situation, I felt reassured and there was excellent communication.

All the staff were lovely, I don't think anything could have made a frightening, emotional situation better.

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Responses

Response from Lisa Beasant, Cancer Services Support Manager Haematology/Oncology, Cancer Services, Royal Devon University Healthcare NHS Foundation Trust last month
Lisa Beasant
Cancer Services Support Manager Haematology/Oncology, Cancer Services,
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 09/04/2024 at 09:35
Published on Care Opinion at 09:35

picture of Lisa Beasant

Dear Lorongbuda.70,

I am so pleased to see that you felt supported during a very difficult and emotional time for you. The uncertainty that cancer can bring is hard to work through and I am pleased that you felt reassured due to the excellent communication.

The team pride themselves on making this time as supportive and informative as possible. They aim to elevate some of the unknowns, which are can play on patients' minds.

The team are there for you right through your journey and beyond, so please ensure you grab every opportunity that you feel would support you.

Thank you for taking the time to provide us with this wonderful feedback.

My very best wishes to you.

Lisa Beasant

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Lisa Beasant, Cancer Services Support Manager Haematology/Oncology, Cancer Services, Royal Devon University Healthcare NHS Foundation Trust last month
Lisa Beasant
Cancer Services Support Manager Haematology/Oncology, Cancer Services,
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 09/04/2024 at 10:31
Published on Care Opinion at 10:31

picture of Lisa Beasant

Dear Lorongbuda 70,

Apologies my colleague has quite rightly made me aware that I have missed a word and a typing error.

The team are there for you right through your journey and beyond, so please ensure you grab every opportunity that you feel would support you.

Please accept my apologies for this.

Best wishes,

Lisa

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