"Patient was again discharged with no follow up"

Patient had first ever seizure which was very violent and lasted for over 15 minutes. They were taken to RAH by Ambulance. Patient had been experiencing cognitive and memory issues but had undergone no tests, awaiting Neurology referral and MRI.

Given the development of the seizure and the deterioration of the patient’s memory after the seizure, the family asked for MRI to be done while in RAH. Family were told by doctor in the A&E department at the RAH that the hospital does not have a MRI machine. They went on to say only the Queen Elizabeth hospital has one so the patient will be discharged and will just have to wait for the neurology appointment and eventually get MRI at that hospital. After blood tests and nothing more the patient was discharged after 7 hours in A&E with no further information not even a leaflet. Family were devastated no MRI was done but believed the doctor when he said the RAH does not have MRI machine.

2 months later patient and family are back in RAH via ambulance as patient has another unexplained violent seizure. Patient told this time she will be kept in and MRI will be done. Family delighted assuming she will be moved to Queen Elizabeth. Only while family sat in cafe did they notice sign in hospital for ‘MRI’. It feels like the doctor in A&E had blatantly lied to them. Family trusted their word and didn’t push and look where it got them. Patient’s condition only deteriorating and still no MRI done. Appalled at this behaviour from a doctor.

Patient is working in healthcare and has dedicated decades of her life to the NHS and caring for others. It seems this is the thanks they get.

Patient never got MRI in the end. Staff at the RAH seen she had had her initial appointment with Neurology at Queen Elizabeth and told family no MRI would be done anymore. Patient was again discharged with no follow up, no medication, no support and no answers.

It is now April and we still await MRI. Lets only hope whatever is wrong is still treatable.