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"Brilliant staff and practice"

About: Luton & Dunstable Hospital

My son had a tonsillectomy and adenoids removed. From start to finish, we had a brilliant experience. Yes of course you have to wait and the ENT clinic was busy once seen. We felt totally happy about the procedure going forward.

The staff on the hedgehog ward absolutely amazing as were the surgeon and the anaesthetic team at a worrying time. They all made us feel reassured and happy. Procedure went well and after-care was brilliant.

Different situation

I have recently used the out of hours GP there was a wait but I’m not sure what some people want? We have free NHS care which we should be grateful for although you still have people moaning and shouting at staff which I find really ridiculous if you want a premium service pay to go privately we should be grateful for the staff who are just doing there job they all have a role to play and let’s face it if gps were pulling there weight more and not asking us to call 111 who direct you to A&E then the wait would be much shorter.

Stock your medicine cupboard and only go to A&E if it’s an actual need. 🙂

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Responses

Response from Luton & Dunstable Hospital last week
Luton & Dunstable Hospital
Submitted on 22/04/2024 at 10:47
Published on nhs.uk at 10:47


Dear Patient

Thank you for taking the time to leave your feedback. We are pleased your experience has been a positive one and will pass your comments on to department managers and team.

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