"Poor follow up"

After seeing my consultant in August he advised further surgery would be done by October/ November 2023. 8 months later still no surgery date, no help from admissions or his secretary, constantly fobbed off. For the last 2 years I haven’t been able to plan any annual leave/holidays or anything to look forward to which has made a massive impact on my mental wellbeing. I keep getting messages asking if I’m willing to see someone else or travel to a different hospital, to which I responded yes and still zero help