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Very kind and understanding

Posted By Roy827

"Very kind and understanding"

About: Royal Cornwall Hospital (Treliske) / Audiological medicine

(as the patient),

I saw Liz from audiology last year on several occasions she was very kind and understanding of my issues and explained everything so I could understand my treatment, so after a few months my tinnitus is much improved and I know if I need further help in the future she will get there to help me once again. I am forever grateful for help.

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Responses

Response from Clare Pitt, ENT and Audiology Service Manager, Audiology, Royal Cornwall Hospitals NHS Trust 3 weeks ago
Clare Pitt
ENT and Audiology Service Manager, Audiology,
Royal Cornwall Hospitals NHS Trust

Submitted on 05/04/2024 at 11:04
Published on Care Opinion at 11:04

Dear Roy827

My name is Clare and I am the Service Manager for the Audiology department.

Thank you for taking the time to write in about your positive experience and in particular how helpful Liz has been. I'm pleased that her kind and understanding manner was helpful and that your tinnitus has improved.

I will share this feedback with Liz to celebrate her success.

Thanks again for writing to us.

Kind regards

Clare Pitt

Audiology Service Manager

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