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Lovely staff

Story from nhs.uk

"Lovely staff"

About: Frimley Park Hospital (Frimley)

I accompanied my mother to A&E after a suspected stroke. The hospital was very busy, but the staff were organised, helpful and good humoured. It took time, but the team were very thorough and reassuring. Thanks for everything.

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Responses

Response from Frimley Park Hospital last month
Frimley Park Hospital

Submitted on 02/04/2024 at 09:49
Published on nhs.uk at 09:49

Dear Anonymous,

Thank you very much for taking the time to leave this feedback. It is lovely to know that you and your mother were so well looked after and that our colleagues were successful in delivering the quality of care that was needed. I will share your feedback with the team who will be pleased to know that their professionalism was so appreciated.

Thank you again and kind regards,

Alex Jackson, Patient Experience Manager, Frimley Health Foundation Trust

***We are always on the lookout for patients to tell their story and share their experiences of care – both good and bad – across Frimley Health on video for use internally across the Trust.

These video stories are used – solely within the Trust – by the board and various teams for learning or as celebrations.

If you have a story – either positive or negative – and want to know more please contact Mike Stone by email at mike.stone@nhs.net.***

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