After trying for quite some time to cancel an appointment with the hospital due to my father having been admitted in hospital for a stroke me and my mother gave up phoning the number as all we did was get left on hold for ages so decided to call in at RLi Medical 2 department only to be confronted by a untidy haired man on reception that talked down to and at a point raised his voice to my mother for asking to answer a simple question we didn’t need patronising we just wanted to cancel an appointment so someone else could have it…now won’t bother I’m sorry to say
Very disappointed
"Rude Receptionist "
About: Royal Lancaster Infirmary Royal Lancaster Infirmary Lancaster LA1 4RP
Posted via nhs.uk
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