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Care Opinion

A friendly atmosphere

Posted By cricketjp76

"A friendly atmosphere"

About: Western General Hospital / General Surgery Western General Hospital / Theatres and Recovery

(as the patient),

I had a very good experience when coming into the Western General to have my appendix out. The nursing staff were excellent, very friendly, considerate and good at explaining what was happening.

Particularly Laura and Elie in Recovery and Tracy, Catherine and Yolanda in ward 23.

I felt very well cared for and there was a friendly atmosphere that made being in hospital more bearable.

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Responses

Response from Gordon Mills, Deputy Associate Nurse Director, Diagnostic, Anaesthetic, Theatre, and Critical Care (DATCC), NHS Lothian 2 months ago
Gordon Mills
Deputy Associate Nurse Director, Diagnostic, Anaesthetic, Theatre, and Critical Care (DATCC),
NHS Lothian

Submitted on 03/04/2024 at 14:46
Published on Care Opinion at 14:46

Dear cricketjp76,

Thank you for taking the time to send this kind feedback. I will ensure the staff in recovery receive this.

I hope you are continuing to recover after you operation.

Best wishes

Gordon

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