I was sent to Gardenia for my 2yr old daughter as my usual GP didn’t have face to face appt. I took my 10m old baby with me too and had to wait an hour and half to be seen, the worst thing was the Dr only had arrived ant the gp after we waited there for an hr and 15mins! Waiting with 2 very young kids in a room full of people and with no toys provided for entertainment, I wouldn’t be surprised if other people got annoyed. Any mum would know how challenging that would be given the kids were hungry and wanted to nap. Not fair at all and the dr was not even apologetic!!! If she was running late, they could’ve called to rebook the appt at a later time, happily would’ve done that. And I wasn’t the only family waiting, there were at least 2 other mums with young children who started becoming fussy too. Terrible service
"Waited 1hr and half and Dr wasn’t even there! "
About: Gardenia Practice Gardenia Practice Luton LU3 2NS
Posted via nhs.uk
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