I rang 111 following a pharmacist advice regarding my 4 year daughter I went through a quick triage with a health advisor who booked me an appointment at the ucc at 8pm she sent me after care advice and my appointment details within seconds of my call ending we arrive at 7.54pm we was seen and discharged with a perscription by 8.06pm and back home with my daughters antibiotics by 8.30pm which is just amazing with the pressures everyone is facing and the huge demand on the nhs right now just wanted to say a huge thank you for all your hard work and making our experience fast efficient and most of all treatment my daughter we appreciate all of your hard work
"Fantastic service "
About: Russells Hall Hospital Russells Hall Hospital Dudley DY1 2HQ
Posted via nhs.uk
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