This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Trainee gp completely useless and incompetent

Story from nhs.uk

"Trainee gp completely useless and incompetent"

About: Westbury Group Practice

It was the surgery that messaged me to make a face to face appt re my heart condition. When arrived trainee gp had no idea why i was there. Looked at me as if i had dementia when told i didnt know why i had to have appt. Merely took blood pressure and then fobbed off when tried to discuss other issues possibly relating to heart medication such as excessive coughing. Told thats not what your here for today make an appt next week even though she admitted it could be related to heart meds. Trainee gp merely took blood pressure and heart rate something nurse coukd have done. But pointless as have cardiologist appt in 4 days anyway

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Westbury Group Practice 3 weeks ago
Westbury Group Practice

Submitted on 02/04/2024 at 09:25
Published on nhs.uk at 09:25

Good morning,

Thank you for taking the time to offer the surgery your feedback. I am sorry to hear that you felt your recent appointment was not satisfactory; please accept my apologies for any upset you felt.

I would like the opportunity to investigate your concerns but, of course, I would need your details to do this. If you would like me to do this please can I suggest you email me at bswicb.wgppatientvoice@nhs.net. Please ensure you include your full name and address and date of birth in any email. Please also mark it for my attention.

Best regards

Craig

Craig Massey

Patient Communication Lead

White Horse Health Centre

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k