"Blood test Clinic"

The new system to have a blood test really does not work. Residents are confused on attending the clinic (the blood form makes no reference to needing an appointment, simply listing the clinic opening times as always - what a glaring error that is. I attended without an appointment and had to wait two further weeks as a result. I also had then to change my GP follow up appointment, further wasting everyone’s time. While I was there today (on my appointed date) there were people turning up without appointments and generally members of the public were confused. Also, how is it acceptable for my name to be on a screen along with all the others waiting? It’s nobody’s business in the waiting room who I am. Over all a very poor service and an unworkable system. Everyone involved should be embarrassed.