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"Amazing Service"

About: Sidwell Street Clinic / Exeter Sexual Health

(as the patient),

Walking into the clinic I was fairly nervous but all the staff were so welcoming and really made me feel at ease. Even when explaining topics that don’t normally get discussed, the way my nurse listened, worded things and made such light heart of things with no judgement were such a release and made me feel like a person and not just another patient. The explanation that I received about what tests should be done and why was also brilliant, wording things in ways that I understood. Any questions that were asked by the nurse were asked in a way that it was normal to talk about sex and that none of the answers I gave would shock them.

Thank You Exeter Sexual Health Clinic!

Amazing Service (I didn’t think I would be saying that about a Sexual Health Clinic)

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Responses

Response from Emma Searle, Receptionist - Exeter Sexual Health Service, Sexual Health Services - Exeter, Royal Devon University Healthcare NHS Foundation Trust last month
Emma Searle
Receptionist - Exeter Sexual Health Service, Sexual Health Services - Exeter,
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 28/03/2024 at 16:22
Published on Care Opinion at 16:22


Hi bluegc44,

Thankyou so much for the lovely feedback.

It's great to hear you felt put at ease and welcomed when you came for your appointment. We like to make everyone feel welcome and not embarrassed to be visiting us.

All our clinicians are extremely knowledgeable and it's good to hear you felt that everything was answered and discussed with you with an easy to understand approach.

Please don't hesitate to get in touch with us if you ever have any questions or concerns on 0300 303 3989 or more info can be found on our Devon Sexual Health website.

Kind Regards

Emma

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