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They were so welcoming and put me at ease

Posted By CWRB

"They were so welcoming and put me at ease"

About: Outpatients / Fracture Clinic

(as the patient),

I attended Forth Valley Hospital outpatients 5 as my knee had been bleeding profusely for over three weeks . I was referred to Forth Valley from Kings Park. Kevin and Arlene treated the problem very quickly, professionally and efficiently and within two weeks the problem was solved. They were so welcoming and put me at ease at a difficult time. 

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Responses

Response from Kevin McCloskey, Senior Charge Nurse, Orthopaedics & Trauma, NHS Forth Valley 3 weeks ago
Kevin McCloskey
Senior Charge Nurse, Orthopaedics & Trauma,
NHS Forth Valley

Submitted on 08/04/2024 at 15:20
Published on Care Opinion at 15:20

picture of Kevin McCloskey

Dear CWRB,

Thank you for leaving you kind and positive feedback regarding your care at the clinic. I am glad we were able to sort out you wound problem and hope your rehabilitation is going well. We do try to put our patients at ease and at the centre of what we do. I will gladly feedback your comments to Arlene who will be delighted to hear them as am I.

I wish you a speedy recovery.

Kind regards

Kevin McCloskey

Senior Charge Nurse

Trauma and Orthopaedics

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