"Poor service "

About: Great Harwood Medical Group Great Harwood Medical Group Blackburn BB6 7QR

Posted via nhs.uk last month

Two telephone appointments booked and no phone calls. Practice noted on patient notes that I didn't turn up. I was waiting by the phone both times. Apparently they spoke to someone who wasn't me, broken data protection here

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Great Harwood Medical Group

Submitted on 28/03/2024 at 13:16

Published on nhs.uk at 13:16

We are sorry to hear you did not receive a telephone consultation. We would like the opportunity to look into this so can you please email our Complaints Manager debbi.whitwell@nhs.net with your details.

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